Michelle Huff

Chief Marketing Officer, Act-On Software

“The areas in which your customers identify frustration or disconnect are the steps within the journey causing the experience to be fragmented.”

Manav Khurana

Vice-President, Product Marketing, Twilio

“No matter what industry you look at, today every company is becoming a technology company.”

Christopher Hall

VP of Product Management, Pitney Bowes

“Data is paramount is to understanding how, when and through what channels organizations need to engage with a customer.”