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Home » Renters in America » What Building Managers and Residents Should Know About Smart Access

Residents and community managers expect a building access solution that’s secure and convenient. One company’s smart building and community access offerings deliver.

LiftMaster’s unrivaled combination of reliable hardware and cutting-edge myQ technology have set the industry standard for Smart Community Access solutions. They’re easy to use and secure and come with a host of in-demand features.

“We design solutions with property managers and residents in mind, to make sure things are secure and easy for them,” said Jenny Lytle, general manager of LiftMaster Access Controls. “We’ve been bringing quality products and innovation to this space for years.”

Having a full lineup of compatible gate operators, access control systems, and software solutions allows LiftMaster to support the needs of any size property.

The benefits

A LiftMaster Smart Community Access solution has several key features that set it apart from other access controls on the market. As Lytle says, the top features requested by both residents and community managers are video calling and two-way communication at building entry points, which are key features of the Community by myQ app.

“People have package delivery issues, they get locked out, and they have trouble letting people in and out,” Lytle said. “The No. 1 thing people want is video calling because of that security and the ease factor.”

Give residents the ability to conveniently manage and control property access and provide a safe, modern living experience they desire.

While tenants love not having to leave their couch to let their friends or food delivery driver in, building managers enjoy not having to be on-site to confirm the identity of, and grant access to, new tenants, delivery personnel, and service providers.

“Upgrading our system to the LiftMaster Smart Video Intercom has given us the ability to make guest management a standout amenity for our residents by offering the Community by myQ app to help them manage property access from their smartphone,” said Yolanda Pawula, property manager at Versailles on the Lake, a luxury apartment community near Chicago. “Not only can they grant or deny guest access from anywhere, but they also get a sense of added security when they can actually see who is at the entrance.”

Recorded video is also stored in the cloud for 30 days, which adds an extra layer of accountability and security.

“If there’s an incident on site, let’s say over the weekend someone tries to get in through the front door, the system captures that video and stores it in the property manager’s secure myQ account,” Lytle said. “And that’s a major advantage over a lot of what else is on the market.”

It’s easy to schedule a demo for any of these smart access solutions, too.

Peace of mind

As access controls evolve, multi-dwelling community residents are beginning to expect more robust and smarter solutions. With LiftMaster, tech-savvy residents will enjoy the features and controls offered by the Community by myQ app — with more to be added over time via updates — and non-techies will appreciate how the Community by myQ app makes building access simpler and more convenient than ever before.

Remotely manage and control multiple access points across all communities in your portfolio from a single dashboard.

Because choosing a building access solution is such a major decision, it’s important to go with a provider you can trust. As a company that’s been a pioneer in community access solutions for years, LiftMaster gives both residents and community managers peace of mind.

“As you think about a product that will be part of your building for 7-10 years, you want a platform supporting it that’s powerful, scalable, and will also bring you new features through software updates as times change,” Lytle said. “We want to take the most complicated building challenges and make them simpler. That means more services through our software, an app that makes people’s lives easier, and more collaboration with partners to make things simpler for everyone.”

See how LiftMaster smart access solutions can improve your community by visiting

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